I’m actually starting to feel really bad about this and I was about to post a different piece so that I don’t have 2 negative Sprint stories side-by-side, but news is news. According to the latest American Customer Satisfaction Index (ACSI) published today said the operator’s customer satisfaction rating fell by more than 8 percent in the first quarter. According to ACSI, Sprint’s customer satisfaction rating has fallen to an all-time low score of 56 on a 100-point scale. We may be seeing yet another subscriber loss in what seems to be a never-ending stream of loss and bad press.
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